Job no: 0036439
Work type: Continuing
Division/Faculty: Chief Operating Officer (COO) Portfolio
Department/School: Student and Scholarly Services
Salary: $103,409 - $111,927 (UOM 8)
Role & Superannuation rate: Professional - Full time - 17% super
About Student and Scholarly Services
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation.
The Team Leaders are senior members of Enrolment and Academic Records, one of the many teams based in Stop 1 (‘Connecting students and services’). EAR comprises four sub-teams that together are responsible for delivering high quality services to students, graduates and other stakeholders across the University in the areas of enrolment, results, academic records, and enrolment compliance and reporting.
About the role
Requiring exceptional organisational, interpersonal and problem-solving skills, the Team Leaders are responsible for the delivery of high-quality enrolment services to ~ 65,000 coursework students. An ability to lead and develop teams, and to work productively with stakeholders, are amongst the key requirements of the role.
Our successful candidates will:
- Have a postgraduate qualification or progress towards postgraduate qualifications and extensive relevant experience; extensive relevant experience and management expertise; or an equivalent combination of relevant experience and/or education/training
- Have a proven ability to proactively lead, deliver and continually refine high volume and time-critical enrolment-related services that entail excellent attention to detail and coordinating contributions from a large cross-University team.
- Enjoy leading and developing teams in a complex and challenging service setting.
- Have strong analytical and problem-solving skills, including an ability to use relevant data, evidence, policies and experience, to address problems that involve multiple stakeholders.
- Thrive in a changing and fast paced environment.
- Maximise your benefits through our Salary Packaging scheme
- Flexible family friendly policies, providing generous leave and working conditions
- The opportunity to work in a culturally rich environment
- A substantial discount to eligible staff and their immediate families in undertaking further studies at the University of Melbourne
To find out more, go to http://about.unimelb.edu.au/careers/working/benefits
The University is a vibrant campus. We have well-established clubs and networks giving the opportunity to engage and collaborate with other staff around the University. We strive to create an environment where staff and students promote culturally inclusive behaviour and activities, ensure cultural differences are heard and explored, and actively seek to learn from other cultures.
How to apply
Your application submitted should include a CV along with your responses against the selection criteria found in the Position Description for the role.
*For information to assist you with compiling short statements to answer the selection criteria/competencies, please go to http://about.unimelb.edu.au/careers/search/info/selection-criteria