Current opportunities at Melbourne


Job no: 0052251

Work type: Continuing

Location: Parkville

Division/Faculty: Chief Operating Officer Portfolio

Department/School: Student and Scholarly Services

Salary: $96,002 - $103,921 (UOM 7)

Role & Superannuation rate: Professional - Part time - 17% super

About Student Equity and Disability Services

The Student Equity and Disability Service is located in the Wellbeing Services portfolio, which includes the University’s Health Service, Counselling & Psychological Services (CAPS), and the Chaplaincy service. The Student Equity and Disability Service (SEDS) is responsible for providing academic adjustments for students with a disability or health condition, carers of a person with a disability, or official commitments which impact their ability to participate fully in their studies. SEDS is also responsible for processing special consideration applications for unexpected circumstances on behalf of Academic Divisions.

About the role

As the Intensive Student Support Specialist, you will work with identified students to develop a holistic, student-centred action plan to support the student in resolving issues, developing strategies for academic and personal recovery, and to access relevant services for appropriate and timely support. This role is a continuing part time role at  .8 FTE.

You will provide feedback, coaching and training for frontline staff, relevant student services, and others on strategies relating to identification of student needs, referrals and student support. You will coordinate personalised support for particular students experiencing complex circumstances through coordinating the care of individual’s involvement in the range of support services and across overlapping University processes including assessment adjustments, special consideration, academic progress, student conduct and grievances to improve the student’s experience and identified outcomes.

About you

You have the proven ability to thrive in a changing and fast-paced environment, demonstrating flexibility and a strong capacity to negotiate positive outcomes. You have excellent interpersonal skills, able to work collaboratively while leading and guiding others within a changing environment.

You will further have:

  • A completed accredited social work qualification with eligibility for membership of AASW, or a relevant discipline and relevant experience.
  • Demonstrated care coordination experience with an affinity for working with a diverse, multicultural, largely youth-aged client base
  • Significant experience in working with clients with mental health and/or complex health or personal situations
  • A demonstrated ability to organise, lead, deliver and continually refine the delivery of client services in a timely way


Experience working in similar role in the tertiary education sector is of benefit


-  Maximise your benefits through our Salary Packaging scheme

-  Flexible family friendly policies, providing generous leave and working conditions

-  The opportunity to work in a culturally rich environment

-  A substantial discount to eligible staff and their immediate families in undertaking further studies at the University of Melbourne

To find out more, go to  


The University is a vibrant campus. We have well-established clubs and networks giving the opportunity to engage and collaborate with other staff around the University. We strive to create an environment where staff and students promote culturally inclusive behaviour and activities, ensure cultural differences are heard and explored, and actively seek to learn from other cultures.

How to apply

Your application submitted should include a CV along with a letter of application addressing the selection criteria* found in the Position Description for the role.

Please note, previous candidates need not apply.

*For information to assist you with compiling short statements to answer the selection criteria/competencies, please go to

Position Description

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