Job no: 0052640
Location: Parkville
Role type: Full-time; Continuing
Department: Student and Scholarly Services
Salary: UOM 6 – $96,459 – $104,413 p.a. plus 17% super
- Support and manage cases involving bullying, discrimination, and other concerning behaviors, providing evidence-based interventions and student outreach.
- Support a safe university community by assisting those who have experienced and or been impacted by concerning behaviours.
- Brilliant benefits and a flexible hybrid work environment!
About the Role
The Safer Community Program (SCP) Advisor supports students and staff affected by bullying, discrimination, and other concerning behaviours by providing interventions and escalating complex cases. The role involves screening inquiries, conducting student outreach and providing trauma-informed practices.
Your responsibilities will include:
- Triage staff and student enquires to the SCP and provide evidenced based interventions within the context of time limited case management
- Escalate urgent and complex behavioural and conduct matters to senior colleagues within SCP and Student and Scholarly Services
- Coordinate support and outreach to students due to welfare concerns.
- Maintain confidential records and documentation within online case management system.
Who we are looking for
The ideal candidate is empathetic, works well with peers and senior colleagues, demonstrates initiative in solving complex problems, and excels in effective communication with stakeholders, especially in critical situations. They possess strong organisational skills, can manage unpredictable workloads, and maintain a high standard of professional behaviour with a commitment to teamwork and ethical practice.
You will also have:
- A qualification in a relevant discipline, such as Psychology, Social Work or Community Services and demonstrated experience or an equivalent combination of relevant experience and education/training.
- Demonstrated adoption of values by acting in the best interest of the University; displaying service excellence by striving to deliver beyond expectations and taking ownership of the delivery; and value working collaboratively, connecting with people and building relationships in your workplace.
- Demonstrated experience in the provision of case management and expertise in working with diverse service users including those presenting with challenging behaviours.
- Demonstrated understanding of legislation and policy frameworks relating to sexual misconduct, family violence, child safety, equal opportunity, and privacy obligations.
For further information regarding responsibilities and requirements please refer to the attached PD.
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Your new team – The Safer Community Program
A mix of professionals who represent a diverse range of cultural backgrounds and gender identities. Our growing multidisciplinary team has professional backgrounds spanning social work, counselling, organisational consultancy, and people and culture. Collectively, we have worked in hospitals, community-based support agencies, emergency services, and tertiary education settings nationally and globally. We are passionate about our work and driven to ensure a safe and supportive environment for all.
We have specialist expertise in sexual misconduct, family and intimate partner violence, discrimination, child safety, gender affirmation, risk assessment and personal and online safety, with lived experience among our staff in some key areas. We are also experienced in critical incident management, organisational cultural change and staff capacity building. Our team connects with experts in other areas of the University as needed.
What we offer you!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!
The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Be yourself
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.
We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring
Join Us!
If you feel this role is right for you, please apply with the following documents:
- Resume
- Cover Letter outlining your interest and experience
- The responses against the Selection Criteria^ (found in the Position Description)
If you have any questions regarding the recruitment process, please feel free to contact Walid via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any particular questions regarding the job please follow the contact details listed on the Position Description.
Please note that in the event of sourcing a suitable candidate, the closing date for applications may be brought forward, and the job vacancy may be closed. Therefore, we encourage interested individuals to submit their applications promptly.
Position Description