Job no: 0037084
Location: Parkville
Role type: Full-time; Continuing
Department: Research Computing Services
Salary: Senior Manager 1 - Attractive salary p.a. including choice of 11.5% or 17% super
- Lead the development, implementation, and operation of end-user support for the University's research computing and data services, ensuring alignment with research needs and a focus on enhancing user experiences
- Provide strategic leadership to deliver comprehensive research computing and data solutions that support the research community, while driving cultural and operational shifts to ensure robust, reliable services across the University
- Salary packaging, subsidised health and wellbeing services, fitness and cultural clubs, Myki discounts, and a 25% discount on graduate courses to our staff and their immediate families!
About the Role
Lead the end-user support operations for the University's research computing and data services, providing strategic direction to enhance these services in line with research needs. This role requires a deep understanding of the challenges and opportunities in both research computing and data infrastructure, with a strong emphasis on improving user experiences. Responsibilities include building strong stakeholder relationships, fostering a service-oriented culture, and ensuring robust, reliable systems. The role will be focused on creating a five-year roadmap, supporting the research community, and driving operational improvements in service delivery.
Your responsibilities will include:
- Leading the creation of a 5-year service roadmap aimed at enhancing user experience and improving the quality and effectiveness of RCS’s research computing and data services to support research at the University of Melbourne
- Engaging research communities and key stakeholders to develop and implement policies, services, and projects that drive innovation in University’s research computing and data infrastructure
- Developing continuous improvement plans for research computing and data services, ensuring alignment with research needs and compliance with relevant State and Federal regulations
- Overseeing the implementation of security policies for the Secure Research Environment, mitigating cybersecurity risks and ensuring compliance with ISO/IEC 27001 certification
Who We Are Looking For
You will have strong leadership skills, capable of motivating and inspiring teams by setting clear expectations, offering guidance, and supporting professional development. Your proven track record in providing strategic advice to senior management and leading the delivery of evidence-based policies is crucial. Additionally, your interpersonal and analytical skills, along with a deep understanding of the University’s research computing and data landscape, enable you to build relationships, foster collaboration, and resolve conflicts effectively.
You will also have:
- The appointee will have a postgraduate degree in Computer Science or equivalent mix of education and relevant experience
- Extensive knowledge of data management, storage and cloud computing technologies currently deployed at the University, as well as emerging technologies in the market
- Proven ability to successfully translate complex research IT-related challenges into solutions or services that meet the needs of a research-intensive environment
- Extensive experience in successfully managing large-scale research IT infrastructure & services with basic financial analysis
For further information regarding responsibilities and requirements, please refer to the attached PD.
This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Your New Team – Research Computing Services
Research Computing Services (RCS) is a department within Business Services. RCS delivers the digital research infrastructure and services for researchers at The University of Melbourne. RCS operate on- premise High-Performance Computing (HPC), Cloud Computing and General-Purpose Graphical Processing Unit (GPGPU) computational platforms. RCS operate over 20 PB of research data storage to enable data-driven research and collaboration and a range of data management services and provide a range of consultation services to support the development of custom computation and data management solutions. RCS also contributes to the national eResearch infrastructure initiative the ARDC’s Nectar Research Cloud and facilitate access to Australia’s national supercomputer facility NCI.
What We Offer You!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information, check out our benefits page!
About the University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Be Yourself
The University of Melbourne values the unique backgrounds, experiences and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.
We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring
Join Us!
If you feel this role is right for you, please apply with the following documents:
- Resume
- Cover Letter outlining your interest and experience
Please note that you are not required to respond to the selection criteria in the Position Description.
^For information to help you with compiling short statements to answer the selection criteria and competencies, please go to http://about.unimelb.edu.au/careers/selection-criteria
If you have any questions regarding the recruitment process, please feel free to contact Alex Spezza via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any particular questions regarding the job please follow the details listed on the Position Description.
Internal/ Existing employees are strongly encouraged to speak with their current people leaders prior to submitting your application.
Position Description
