Job no: 0053280
Location: Southbank
Role type: Full-time; Continuing
Faculty: Fine Arts & Music
Department: Academic Support Office
Salary: UOM 5 – $ $83,159 - $95,518 p.a. plus 17% super
- Join the dynamic ASO team at the Faculty of Fine Arts & Music, Southbank Campus
- Play a key role in supporting students in the creative and performing arts
- Competitive package, flexibility around work hours and hybrid work arrangements available in non-peak periods
About the Role
This is a fantastic opportunity for a highly motivated Student Experience Officer to join a fun and imaginative team within the Academic Support Office (ASO) supporting students within the Faculty of Fine Arts & Music. The role is perfect for someone with a growth mindset who is confident and adept at building relationships in complex settings. You will be adaptable and agile in your approach to work and flexible in response to work demands.
Working with a high degree of independence, you will be responsible for planning and running a variety of student events and projects, with a primary focus on the Faculty’s Orientation program and the Secondbite/Fare Share Food Relief program at Southbank. You will run all aspects from start to finish, including managing student-facing communications, budgeting, coordinating newsletters, special projects, as well as assisting with Work Integrated Learning (WIL).
This role offers a great development opportunity, allowing you to gain experience across strategy, student administration, engagement, client service, governance, and special projects. You will work closely with the Senior Student Experience Officer, the Student Experience Coordinator, and a wide range of stakeholders, from facilities staff to academic teams.
Flexibility and adaptability are essential, as are strong administrative, data management, and interpersonal skills.
Please note, this role involves manual handling and lifting (up to 10kg) and, on occasions, working in external environments, and occasional work outside of the standard working hours.
Your responsibilities will include:
- Contribute to the delivery of Student Experience programs under the direction of the Student Experience Coordinator
- Develop and deliver student communications including the Student Newsletter, Orientation communications and event promotions.
- Coordinate the Secondbite/Fare Share Food Relief program at Southbank, including stock handling and management, coordination and training of volunteers to manage weekly distribution, and set up and pack down.
- Support the delivery of student events, such as Employability Week and the Faculty’s Orientation events. This includes event design, stakeholder engagement, communications and event support, budget preparation, tracking, acquitting, and record-keeping.
- Work with Student Experience team members on supporting international and domestic student travel programs and liaise with academic staff members, as appropriate.
Who We Are Looking For
The role requires someone who can manage multiple projects, connect moving parts and people, and thrive in a cross-team environment. Your ability to work closely and flexibly within the team while bringing your unique personality to the role will be crucial to your success.
You will also have:
- A degree or an equivalent combination of relevant experience and/or education/training
- Experience in event delivery and support.
- Demonstrated ability to work as an adaptable team member under minimal supervision.
- Strong communication and interpersonal skills to positively collaborate with a range of stakeholders.
- Strong organisational skills with a high level of attention to detail and accuracy.
- Technical proficiency in working with data and reporting tools.
For further information regarding responsibilities and requirements, please refer to the attached PD.
This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check.
What We Offer You!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information, check out our benefits page!
About the University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Be Yourself
The University of Melbourne values the unique backgrounds, experiences and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.
We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring
Join Us!
If you feel this role is right for you, please apply with the following documents:
- Resume
- Cover Letter outlining your interest and experience
- The responses against the following Selection Criteria:
- Experience in event delivery and support.
- Demonstrated ability to work as an adaptable team member under minimal supervision.
- Strong communication and interpersonal skills to positively collaborate with a range of stakeholders.
^For information to help you with compiling short statements to answer the selection criteria and competencies, please go to http://about.unimelb.edu.au/careers/selection-criteria
If you have any questions regarding the recruitment process, please feel free to contact Ana Gencic via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Applications not accepted via email.
If you have any particular questions regarding the job please follow the details listed on the Position Description.
Applications close: 26 SEPTEMBER 2024 11:55 PM Australian Eastern Standard Time (AEST)
Position Description: 0053280_Student Experience Officer_PD.pdf
This role requires current valid work rights for Australia.
Position Description
