Current opportunities at Melbourne

Job No: 0064243
Location: Parkville 
Role type: Full-time; Continuing 
Department: Melbourne Online; Office of the Provost
Salary: UOM 5 – $83,159– $95,518 p.a. plus 17% super

• Ensure efficient online program delivery through scheduling, record management, and administrative support.
• Play a pivotal role in ensuring smooth operations for innovative online education programs within a dynamic university setting.
• Brilliant benefits and a flexible hybrid work environment!

Melbourne Online is experiencing rapid growth, and we aim to complete this hiring round before Christmas. We encourage you to submit your application promptly to be considered.

About the Role 

The University of Melbourne's Melbourne Online seeks a highly organised Operations Officer to support the efficient delivery of online programs. You will contribute to the team by managing schedules, generating reports, and streamlining workflows. Your attention to detail and strong organisational skills will be essential in ensuring smooth operations and achieving our strategic goals.

Your responsibilities will include: 

• Managing correspondence, organise files, and handle documentation for the operations team.
• Assisting in the delivery and maintenance of online courses, working closely with relevant teams.
• Input and maintain accurate records in databases and spreadsheets.
• Facilitate communication, generate reports, and provide general administrative support to the team.

Who we are looking for 

We seek a highly organised and motivated individual with excellent communication and interpersonal skills. The ideal candidate will be able to prioritise tasks, work effectively in a team, and deliver high-quality work under tight deadlines. A customer-service oriented approach and strong attention to detail are essential for this role.

You will also have: 

• While a Diploma or certificate in Business Administration, Office Administration, or a related field is not essential, exposure to and experience of higher education in some form is required.
• Previous experience in an administrative or project support role, preferably in an operations or project management environment. 
• Proficiency in office productivity software, including Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and exposure to scheduling and project management software.

For further information regarding responsibilities and requirements please refer to the attached PD. 

This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures. 

Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia. 

Your new team – “Melbourne Online - Office of the Provost”  

Led by the Provost, the Office of the Provost supports achievement of the vision and objectives for education and community contained in the Advancing Melbourne strategy.  

The University’s Advancing Melbourne and Advancing Students and Education strategies set out a vision to enhance Melbourne’s position as a leader in higher education. Through targeted investment, Melbourne Online is the University of Melbourne’s newly created online education business.

What we offer you! 

In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!

The University of Melbourne 

We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

Be yourself 

The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity.  First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page. 

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request". 

Aboriginal and Torres Strait Islander Applicants 

We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne. 

For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring 

Join Us!

If you feel this role is right for you, please apply with the following documents:  

• Resume 
• Cover Letter outlining your interest and experience

Please note that you are not required to respond to the selection criteria in the Position Description.