Current opportunities at Melbourne

Digital Experience Manager

Position Number: 0064557 
Location:Parkville 
Role type:Full-time 
Department:Office of the Provost 
Salary:UOM 10 

  • Transform Digital Solutions | Elevate Workforce Experience | Drive Organisational Development. 
  • Brilliant benefits and a flexible hybrid work environment! 
  • Apply today for your opportunity to shape the future of digital learning experiences. 

Your next career opportunity 
As the Digital Experience Manager, you’ll lead experimentation with emerging technologies and design innovative, user-centric digital solutions that empower employees, enhance performance, and drive organisational transformation. This role is about testing boundaries, pioneering new approaches, and ensuring that digital tools deliver intuitive, impactful, and people-centred outcomes across the University. 

Focused on human-centred UX principles, advanced analytics frameworks, and technology-enabled development, you will craft engaging, data-driven digital experiences that align with the University’s strategic objectives while fostering agility, capability, and collaboration. 

Your responsibilities will include: 

  • Pioneer Innovation: Explore and implement emerging technologies to transform workforce development and create engaging digital solutions. 
  • Drive Human-Centred and UX Design: Apply service design, UX, and experience design principles to develop intuitive, user-friendly digital environments tailored to workforce needs. 
  • Leverage Advanced Analytics: Use analytics frameworks, tools, and models to generate actionable insights, inform iterative improvements, and evaluate the effectiveness of digital learning and workforce solutions. 
  • Reimagine Workforce Experiences: Collaborate across teams to design transformative digital solutions that enhance employee development, organisational capability, and performance.
  • Champion Experimentation: Test new approaches and innovative tools, including AI-driven systems and automation, to unlock possibilities for employee experience and organisational development. 

You might be a great fit if: 

You are a creative thinker with a passion for experimentation, you excel at integrating UX design, technology, and organisational strategy to develop transformative solutions. You’re driven by a commitment to creating meaningful impact and inspiring new possibilities. 

Key Attributes for Success: 

  • Innovative Mindset: A track record of exploring and implementing emerging technologies to enhance workforce development and organisational capability. 
  • UX Design Expertise: Proficient in crafting accessible, impactful digital solutions through user experience (UX), service design, and experience design principles. 
  • Analytics Expertise: Skilled in leveraging analytics frameworks, tools, and models to evaluate impact, extract insights, and optimise digital solutions. 
  • Strategic Collaborator: Adept at working across diverse teams to design holistic digital solutions that address workforce needs and strategic goals. 
  • Future-Focused: Experienced with AI, automation, and next-generation tools that elevate workforce engagement and capability. 

For further information regarding responsibilities and requirements please refer to the attached PD. 

This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures. 

Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia. 

Your new team – Office of the Provost and Office  
The Office of the Provost is led by the Provost and supports the realisation of learning and teaching, academic performance and student experience objectives, as outlined in Advancing Melbourne 2030. The Provost oversees strategy, policy and program development and works closely with the University's academic and administrative leaders. 

What we offer you! 
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page! 

The University of Melbourne 
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.    

Be yourself 
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page. 

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request". 

Aboriginal and Torres Strait Islander Applicants 
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne. 

For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring 

Join Us! 
If you feel this role is right for you, please apply with the following documents: 

  • Resume 
  • Cover Letter outlining your interest and experience 

Please ensure that you apply through the Apply Now button at the bottom of this advertisement. However, if you have any questions regarding the recruitment process, please feel free to contact Ivanka Yan via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address

If you have any questions regarding the job, please follow the contact details listed on the Position Description. 

Position Description

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Work type

Campus

Category

Non-Academic

Salary