Current opportunities at Melbourne

Role Type: Full-time; Continuing
Applications close: Wednesday 21 May 2025 11:55 PM Australian Eastern Standard Time (AEST)

About the role:
The Associate Director, Library Experience and Research Services is a dynamic senior leader role which provides bold and strategic leadership to deliver a unified vision for library experiences and scholarly research services that advance the University’s priorities in research excellence, student empowerment, innovation, and inclusive communities. Driving innovation in Library Experience and Research Services, you will lead a team of frontline client service officers and experts to deliver exceptional, equitable support and spaces that foster discovery, wellbeing and a sense of belonging. As a key liaison, you will bridge Scholarly Services with key stakeholders, ensuring seamless, high-quality service delivery and spaces that advance the University's priorities in research excellence, student empowerment, innovation and inclusive communities.

What We Offer You:

• Attractive Salary Package: Senior Manager salary package including 17% super and more.
• Benefits: Enjoy salary packaging, subsidised health and wellbeing services, fitness and cultural clubs, and a 25% discount on graduate courses for you and your family.
• Career Growth: Collaborate with senior leaders and make a significant impact society through education.
• For more information, check out our benefits page!

What a typical week looks like for you: :

• Drive inclusive, future-ready library experiences by leading high-performing teams, championing user-centred frontline service delivery, and shaping vibrant, welcoming spaces that foster discovery, belonging, and wellbeing
• Strategically lead research service development and evaluation for diverse researcher communities forging strategic alliances to co-design innovative, responsive Library research services and programs.
• Direct budget allocation to achieve strategic research support goals.
• Provide expert advice on emerging scholarly trends to senior leadership.
• Cultivate a culture of service excellence and high-performing team engagement through strategic people management

Your profile:
We are looking for an experienced senior leader with exceptional knowledge in Library client services and expert research services. You will be highly analytical and a proactive problem-solver, capable of autonomous judgment and strategic implementation. You excel at navigating change, fostering strong stakeholder relationships through effective consultation and communication, and contribute to a collaborative, inclusive environment. Through your exceptional interpersonal skills and commitment to self-development, you demonstrate the ability to influence others and navigate complex organisational dynamics with tact and diplomacy.

Essential Criteria:

1. A post-graduate qualification in a relevant discipline and people management/supervisory experience, or an equivalent combination of relevant training and/or experience within the tertiary education sector or similar environment.
2. Deep knowledge and leadership experience in the design and delivery of user-centred library services and expert research support programs, including space planning, service innovation, research data management, scholarly communication, digital preservation, open access and copyright.
3. Demonstrated ability to operationalise strategy, lead change, and drive innovation in service design and delivery, with strong conceptual, analytical, and problem-solving skills.
4. A strong track record of building inclusive, high-performing teams, effectively managing staff, fostering a culture of continuous learning and wellbeing, and addressing underperformance with clarity and support.
5. Highly developed interpersonal, consultation and negotiation skills, with the ability to collaborate across diverse stakeholder groups, influence outcomes, and communicate with impact to varied audiences.
6. Experience providing high-level strategic and policy advice to senior leaders, with demonstrated capability in financial management, resource planning and service development within a complex institutional environment.
7. Commitment to reflective practice and professional growth, with the ability to navigate organisational and interpersonal dynamics with empathy, adaptability, and self-awareness

For further information regarding responsibilities and requirements, please refer to the attached PD.

Your New Team – Research and Collection Stewardship, Student & Scholarly Services
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation.  This team also delivers wellbeing and scholarly services to students and staff.

This position is within Research and Collection Stewardship (RACS) a group of Scholarly Services.  RACS has strategic oversight for the development and curation of the University scholarly and distinctive collections, Library frontline client Library spaces as well as supporting research information infrastructure, repositories and delivery of expert research support services. We contribute to the University’s teaching and research mission through human and technical infrastructure that facilitates discovery of, and access to, the rich and diverse scholarly collections we acquire and preserve to inspire scholarship.

Your New Employer - The University of Melbourne
Once you join us, we hope you will see for yourself that we take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn. We genuinely value the unique backgrounds, experiences and contributions that each person brings to our community and welcome and celebrates diversity.

First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. For more information, please visit our Diversity and Inclusion page and read about our Indigenous Strategy - https://about.unimelb.edu.au/reconciliation/murmuk-djerring.

Ready to apply?
If you believe you are a good fit for this position and see yourself working as a senior leader in Australia's highest-ranking University, we want to hear from you.

Please apply with the following documents:

• Resume
• Cover Letter outlining your interest and experience

Please note that you are not required to respond to the selection criteria in the Position Description.

If you have any questions regarding the recruitment process, please feel free to contact Corey Menadue via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.

If you require reasonable adjustments for the recruitment process, please contact the employee listed above, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

Please note: This role requires current valid work rights for Australia – visa sponsorship is not available.