Current opportunities at Melbourne

School Support Officer

Job no: 0060620
Location: Parkville
Role type: Full-time; Continuing
Faculty: Faculty of Arts
Salary: UOM 5 – $79,961 - $91,844 p.a. plus 17% super

  • Join the School of Social and Political Sciences in the Faculty of Arts.
  • Provide people-focused administrative and operational support and work with a range of University staff.
  • Salary packaging, subsidised health and wellbeing services, fitness and cultural clubs, Myki discounts, and a 25% discount on graduate courses to our staff and their immediate families!

About the Role
The School Support Officer provides a broad range of high quality administrative and operational support to the School to ensure a smooth running of all recruitment activity, local onboarding, office relocations, purchasing, and occupational, health and safety coordination. They will work collaboratively with the School’s core professional team and report to the School Operations Coordinator.

Across the year the position is expected to work collaboratively with academics from within the school, University shared services, business units, and senior leaders from across the Faculty to support the ongoing teaching and research workforce of the School.

Your responsibilities will include:

  • Under the direction of the School Operations Coordinator and School Manager, administer the full recruitment process for appointments including managing the position approval process, liaising with the HR and Talent Acquisition team to advertise positions, supporting panel chairs with interview and presentation schedules and logistics, maintaining regular communication with candidates, submitting ServiceNow offer requests, and closing positions
  • Support queries in relation to visa processes, relocation requirements and workplace adjustment requirements for new staff to ensure a seamless transition into their new work environment
  • Work collaboratively with the School professional team to understand and achieve the School’s operational and strategic goals 
  • Direct staff to relevant sources of support in relation to University policies and systems and Faculty Operating Rules, to ensure compliance.

Who We Are Looking For
You will confidently undertake human resources-related responsibilities with high energy and will be people-focused.  You will also be a supportive team member.  You will have highly developed interpersonal skills and strategies for dealing with a diverse range of stakeholders with different needs in a dynamic and complex environment.  Exceptional planning and time-management skills and organisational skills are also key requirements. 

You will also have:

  • Completion of a relevant degree, (or completion of a diploma qualification and subsequent relevant work experience; completion of a Certificate IV and extensive relevant work experience), or an equivalent combination of experience and education/training
  • Commitment to quality client service, focusing on providing accurate and timely information to a diverse client base and looking for opportunities to add value
  • Demonstrated ability and experience in providing effective administrative support
  • Demonstrated experience in using Microsoft Office including a high-level competence in the use of Word, Outlook, Excel and PowerPoint


For further information regarding responsibilities and requirements, please refer to the attached PD.

This position requires the incumbent to hold a current and valid Working with Children Check to ensure the University provides a safe environment for everyone.

Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

Your New Team –School of Social and Political Sciences, The Faculty of Arts“
The appointee will join the School of Social and Political Sciences, which is at the forefront of teaching and research in the social sciences in Australia and internationally. The School’s aim is to redefine the world and change what matters, and our work is underpinned by the values of intellectual freedom, integrity, diversity, environmental sustainability and social justice.  We value collegiality and active citizenship and are committed to contributing strongly to public and institutional life, and to providing an engaged and distinctive social science and arts education for our students. 

The Faculty of Arts is a leading academic community dedicated to exploring and understanding the complexities of our ever-changing world. Our five schools, including the Asia Institute, School of Culture and Communication, School of Historical and Philosophical Studies, School of Languages and Linguistics, and School of Social and Political Sciences, house renowned researchers and intellectually engaged students. We embrace diversity and inclusion, actively welcoming and valuing the unique contributions of individuals from all backgrounds to achieve our vision. 

What We Offer You!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information, check out our benefits page!

About the University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.  

Be Yourself
The University of Melbourne values the unique backgrounds, experiences and contributions that each person brings to our community and welcomes and celebrates diversity.  First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require any reasonable adjustments with the recruitment process, please contact the email address listed at the bottom of the page.

Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

For further information, including our 2023-2027 Indigenous strategy please visit -

Join Us!
If you feel this role is right for you, please apply with the following documents:

  • Resume
  • Cover Letter outlining your interest and experience
  • The responses against the Selection Criteria^ (found in the Position Description)

^For information to help you with compiling short statements to answer the selection criteria and competencies, please go to

If you have any questions regarding the recruitment process, please feel free to contact Anna Gradoboeva via email at, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.

If you have any particular questions regarding the job please follow the details listed on the Position Description.

Position Description

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